Accessibility

This accessibility statement applies to the Future Leicestershire website.

This website is run by Leicestershire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Navigating using a keyboard isn't as easy as it should be
  • You can't skip to the main content when using a screen reader
  • Some link text isn't descriptive

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: pressoffice@leics.gov.uk

Tel: 0116 305 6274

We'll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, email: pressoffice@leics.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our reception has audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. We also use Relay UK, a free app from BT which can help people with hearing and speech difficulties to communicate over the phone.

Email: pressoffice@leics.gov.uk

Tel: 0116 305 6274

Technical information about this website’s accessibility

Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Navigating using a keyboard isn't as easy as it should be:
    e.g. the tab order on the home page and navigating the menu. This fails WCAG 2.1 success criterion 2.4.3 Focus Order
    e.g. it wasn't obvious where you were on the page. This fails WCAG 2.1 success criterion 2.4.7 Focus Visible
  • You can't skip to the main content when using a screen reader. This fails WCAG 2.1 success criterion 2.4.1 Bypass Blocks
  • Some link text isn't descriptive e.g. the 'Read more' text on the news summary page and 'Discussion' and 'give us your comments' link go to pages with a different page title. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context).

We are working with our developer to correct these issues.

What we’re doing to improve accessibility

We will regularly review the accessibility of this website with automated testing using the Lighthouse and WAVE accessibility tools, and conduct manual testing exercises.

We will review any issues reported by users of the website and work with our developer to make improvements.

Preparation of this accessibility statement

This website was last tested on 21 September 2020. We did our own testing using the Lighthouse and WAVE accessibility tools. We also conducted manual testing exercises.

We tested a range of pages that included the various aspects of in-page and news functionality.

This statement was prepared on 22 September 2020.